Privacy Policy – Hold & Bold

1. Information We Collect

When you visit or place an order on our website, we may collect:

Name, phone number, and email address
Shipping and billing address
Payment details (processed securely via payment gateways)
Customization details provided for personalized products
Device, browser, and usage information

2. How We Use Your Information

To process and deliver your orders
To personalize customized bottle orders
To provide customer support
To send order updates and shipping notifications
To improve website performance and user experience
To share promotional offers (only where permitted)

3. Payment Security

Payments made on Hold & Bold are processed through secure third-party payment gateways. We do not store your card or sensitive payment information on our servers.

4. Sharing of Information

We do not sell or rent your personal information. Data may only be shared with:

Courier and logistics partners for delivery
Payment gateways for transaction processing
Service providers assisting website operations
Authorities where legally required

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve browsing experience, remember preferences, and understand visitor behavior. You can disable cookies through your browser settings.

6. Data Protection

We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, or disclosure.

7. Customized Orders & Submitted Content

Any name, text, or design submitted for customization is used only for order fulfillment purposes. Customers are responsible for ensuring submitted content does not violate trademarks, copyrights, or applicable laws.

8. Marketing Communication

We may send promotional emails or messages related to new launches or offers. You may opt out anytime using the unsubscribe option or by contacting us.

9. Your Rights

Request access to your stored data
Request correction or deletion of personal information
Opt out of marketing communications

10. Policy Updates

Hold & Bold may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated effective date.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

Hold & Bold
Phone: 7065659292 | 73173 96934
Email: support@holdandbold.com, info@holdandbold.com
Address: B/62a, Lajpat Nagar, Sahibabad, GZB.